Canon · Printer error / possible jam

Canon PIXMA Support Code 6000

Canon's TS3600-series documentation describes 6000 as a printer error and tells users to clear any paper jam, then power-cycle the printer; service is the next step if the error remains.

Models: Selected PIXMA families; exact model mattersBasic user checksVerified 2026-08-16
Start hereCheck for a real paper jam first, then turn the printer off, unplug it, reconnect power, and retest. If 6000 returns, use the exact model's Canon support path.

What to check

Step 1

Check for jammed paper.

If paper is jammed, remove it using the instructions for the exact jam location and model.

Step 2

Turn the printer off and unplug it.

Do this after stopping the print job normally where possible.

Step 3

Reconnect power and turn the printer back on.

Retest with a simple print.

Step 4

If 6000 returns, contact Canon service/support.

Do not force internal mechanisms or copy a carriage procedure from another model unless Canon documents it for yours.

Verified sources

Printer Triage is an independent troubleshooting reference and is not affiliated with Canon. Use the exact model's manufacturer documentation when instructions differ.