Canon · TS3600 series
Canon TS3600 Error Codes and Fixes
These are exact support-code meanings and corrective steps for Canon TS3600-series printers. Use the code displayed by the printer or Canon software.
ImportantThese instructions are model-family specific. Do not assume a TS3600 procedure applies to an unrelated Canon printer.
Codes covered
1000No paper / rear tray1203Cover opened during printing1403FINE cartridge error1430FINE cartridge not recognized1485Incompatible ink cartridge1682FINE cartridge recognition failure1684Ink cartridge not recognized1686Ink cartridge / remaining-ink issue168AFINE cartridge missing or wrong1701Ink absorber almost full1890Shipping tape or protective material2114Paper-size setting mismatch2901Waiting to scan alignment sheet3440Easy Wireless Connect failed4102Media type / paper-size setting error4103Unsupported print-setting combination4104Unsupported paper size5B01Ink absorber full
1000 — No paper / rear tray
Canon says 1000 means there is no paper in the rear tray or paper is not loaded correctly.
FixLoad paper, align both paper guides with the paper edges, then press OK.
- Reload the rear tray squarely.
- Slide both guides against the paper without bending the stack.
- Press OK to clear the error and retry.
1203 — Cover opened during printing
Canon says the printer cover was opened while a job was printing.
FixRemove any paper left inside, close the cover, press OK, then retry the interrupted page.
- Pull out any remaining sheet slowly with both hands.
- Close the cover fully.
- Press OK. Canon notes the interrupted page is not automatically reprinted.
1403 — FINE cartridge error
Canon defines 1403 as a FINE cartridge error.
FixRemove and reinstall the cartridge. If the code returns, replace that cartridge.
- Wait for the cartridge holder to stop moving.
- Remove and reseat the affected cartridge.
- If 1403 remains, install a new compatible FINE cartridge.
- If a known-good replacement still fails, the printer needs repair.
1430 — FINE cartridge not recognized
The printer cannot recognize a FINE cartridge.
FixRemove and reinstall it. If recognition still fails, replace the cartridge.
- Remove the cartridge after the holder stops.
- Reinstall it firmly in the correct position.
- If 1430 returns, replace the cartridge.
- If a correct new cartridge is also not recognized, use Canon repair support.
1485 — Incompatible ink cartridge
Canon says the installed cartridge is not appropriate for this printer.
FixCheck the cartridge model number and replace it with one specified for the exact TS3600 model.
- Read the model number on the installed cartridge.
- Verify it against the supported cartridge for the printer.
- Install the correct cartridge and retry.
1682 — FINE cartridge cannot be recognized
Canon defines 1682 as a FINE-cartridge recognition failure.
FixReplace the FINE cartridge. If a correct replacement still triggers 1682, arrange repair.
- Identify the flagged black or color cartridge.
- Install a new compatible cartridge.
- Close the cover and retest.
1684 — Ink cartridge not recognized
The cartridge may be installed incorrectly or may not be compatible with the printer.
FixVerify the cartridge model, reseat it if compatible, or replace it if it is the wrong cartridge.
- Check the cartridge model number.
- Remove and reinstall it if it is correct.
- Replace it if it is not supported by the printer.
1686 — Ink cartridge / remaining-ink issue
Canon says the printer detected an issue with one or more ink cartridges.
FixReplace the flagged cartridge for normal operation. Canon also documents holding Stop for at least five seconds to disable remaining-ink detection if you deliberately continue using residual ink.
- Identify the flagged cartridge.
- For normal operation, install a new cartridge.
- If you use Canon's override, understand that remaining-ink monitoring is disabled for that cartridge.
168A — FINE cartridge missing, loose, or incompatible
Canon says a required ink cartridge may be missing, installed incorrectly, or incompatible.
FixInstall the correct black and color FINE cartridges in their proper positions.
- Confirm both required cartridges are installed.
- Verify their model numbers are compatible.
- Remove and reinstall them firmly.
1701 — Ink absorber almost full
Canon defines 1701 as the ink absorber being almost full.
FixPress OK to continue printing for now, but plan service before the absorber becomes completely full.
- Press OK if you need to continue printing.
- Treat this as a real maintenance warning, not a software-only message.
- Plan absorber service before printing becomes disabled.
1890 — Shipping tape or protective material remains
Shipping tape or protective material may still be attached around the FINE cartridge holder.
FixOpen the cover and remove obvious packing tape or protective pieces around the cartridge holder.
- Wait for moving parts to stop.
- Inspect for orange tape, protective plastic, or setup material.
- Do not pull on belts, encoder strips, cables, or normal printer parts.
- Close the cover and retry.
2114 — Paper-size setting mismatch
The paper size selected in the driver does not match the size registered on the printer.
FixMake the loaded paper, printer paper-size setting, and print-job paper size agree.
- Press Stop to cancel the job.
- Check the actual paper size in the rear tray.
- Register that same size on the printer.
- Select the same size in the application/driver and print again.
2901 — Waiting to scan the alignment sheet
The print-head alignment pattern has printed and the printer is waiting for the sheet to be scanned.
FixPlace the printed alignment sheet face-down on the scanner glass in Canon's specified orientation, close the cover, and press Color or Black.
- Use the alignment sheet that just printed.
- Place it printed-side down and align the marked corner correctly.
- Close the document cover without moving the sheet.
- Press Color or Black to scan and complete alignment.
3440 — Easy Wireless Connect failed
Canon's Easy Wireless Connect setup did not complete.
FixPress OK and retry once. If it fails again, use another Canon-supported Wi-Fi setup method.
- Press OK to clear the failed setup state.
- Retry Easy Wireless Connect once.
- If 3440 returns, switch to another Wi-Fi setup method instead of looping the same attempt.
4102 — Media type / paper-size setting error
The selected media type and paper-size combination is not valid.
FixCancel the job, correct the media type or paper size, and print again.
- Press Stop.
- Check the actual media loaded.
- Choose a supported paper-size/media-type combination.
- Retry the job.
4103 — Current print settings cannot be used
The printer cannot print with the current combination of settings.
FixCancel the job and change the print settings. Start with paper size and media type, then remove incompatible special options if needed.
- Press Stop to cancel the job.
- Open the application's print settings.
- Change the unsupported setting combination.
- Retry printing.
4104 — Unsupported paper size
The print job specifies a paper size the printer cannot feed.
FixCancel the job and choose a supported paper size that matches what is actually loaded.
- Press Stop.
- Check the paper size in the rear tray.
- Select a supported matching size in the driver.
- Retry printing.
5B01 — Ink absorber full
Canon says the waste-ink absorber is full. Waste ink from cleaning and related printer operations is stored there.
FixThe absorber needs physical replacement. Canon says this repair should be performed by a qualified technician.
- Confirm the code is 5B01, not the earlier 1700/1701 warning.
- Do not keep trying ordinary print jobs; printing is disabled at this stage.
- Do not treat a counter reset as the physical repair.
- Arrange absorber replacement/service.
Printer Triage is independent and not affiliated with Canon. Every code above is based on Canon's own TS3600-series documentation.