Ricoh · Pro C5200S / C5210S
Ricoh Pro C5200S / C5210S SC Codes
These are selected SC codes Ricoh publishes for the Pro C5200S/C5210S. Each entry gives the actual fault and Ricoh's recommended unit or supply action.
Model warningUse these definitions only for the Pro C5200S/C5210S family. Similar SC numbers on a different Ricoh platform can mean something else.
Codes covered
332-01 through 332-04Toner supply motor errors by color410-01 through 410-04Remaining-potential / photoconductor errors by color411-01 through 411-04Charge-potential / charge-roller errors by color412-01 through 412-04Exposure-potential errors by color
SC 332-01 — Black toner supply motor error
FixRemove and reinsert the black toner bottle. If the code returns, replace the black toner bottle.
If the fault persists after the supply action, Ricoh says to contact the service representative.
SC 332-02 — Cyan toner supply motor error
FixRemove and reinsert the cyan toner bottle. If the code returns, replace the cyan toner bottle.
If the fault persists after the supply action, contact Ricoh service.
SC 332-03 — Magenta toner supply motor error
FixRemove and reinsert the magenta toner bottle. If the code returns, replace the magenta toner bottle.
If the fault persists after the supply action, contact Ricoh service.
SC 332-04 — Yellow toner supply motor error
FixRemove and reinsert the yellow toner bottle. If the code returns, replace the yellow toner bottle.
If the fault persists after the supply action, contact Ricoh service.
SC 410-01 — Black remaining-potential (Vr) detection error
FixReplace the black photoconductor unit.
SC 410-02 — Cyan remaining-potential (Vr) detection error
FixReplace the cyan photoconductor unit.
SC 410-03 — Magenta remaining-potential (Vr) detection error
FixReplace the magenta photoconductor unit.
SC 410-04 — Yellow remaining-potential (Vr) detection error
FixReplace the yellow photoconductor unit.
SC 411-01 — Black charge-potential (Vd) adjustment error
FixReplace the black charge roller unit.
SC 411-02 — Cyan charge-potential (Vd) adjustment error
FixReplace the cyan charge roller unit.
SC 411-03 — Magenta charge-potential (Vd) adjustment error
FixReplace the magenta charge roller unit.
SC 411-04 — Yellow charge-potential (Vd) adjustment error
FixReplace the yellow charge roller unit.
SC 412-01 — Black exposure-potential (Vpl) adjustment error
FixReplace the black photoconductor unit and black charge roller unit.
SC 412-02 — Cyan exposure-potential (Vpl) adjustment error
FixReplace the cyan photoconductor unit and cyan charge roller unit.
SC 412-03 — Magenta exposure-potential (Vpl) adjustment error
FixReplace the magenta photoconductor unit and magenta charge roller unit.
SC 412-04 — Yellow exposure-potential (Vpl) adjustment error
FixReplace the yellow photoconductor unit and yellow charge roller unit.