Ricoh · Service / SC code
Ricoh SCxxx / SCxxx-xx Service Call
Ricoh uses SC service-call codes for faults that require model-specific diagnosis. Ricoh documentation for devices that display 'Service call SCXXX' directs the user to restart the machine and contact service if the code returns.
Start hereRecord the exact SC code and model before doing anything else. A power cycle is a reasonable first user step when the model's display/manual allows it; persistent SC codes belong in model-specific service troubleshooting.
What to check
Step 1
Record the complete SC code.
Keep every digit and suffix. SC542, SC 542, and similarly formatted entries are normalized by Printer Triage, but the exact model still matters.
Step 2
Restart using the normal power controls.
Ricoh's user documentation for Service call SCXXX directs the user to turn the main power off and back on.
Step 3
If the same SC code returns, stop repeating resets.
Persistent service-call codes can represent controller, fusing, drive, sensor, or other model-specific faults.
Step 4
Use the exact model's Ricoh documentation or service channel.
Do not apply an SC-code reset procedure copied from a different Ricoh platform.
Verified sources
Printer Triage is an independent troubleshooting reference and is not affiliated with Ricoh. Use the exact model's manufacturer documentation when instructions differ.