Epson · Epson WorkForce Pro WF-C878R/WF-C879R job-status platform

Epson Job Status Code 322

On the WorkForce Pro WF-C878R/WF-C879R job-status platform, code 322 identifies a scan to folder / authentication condition. The job type matters because Epson reuses nearby numeric ranges for different scan and forwarding functions.

Error meaning

Authentication failed for the configured folder destination.

This meaning is tied to the reviewed family/platform and subsystem below; do not reuse the number by itself on a different printer family or protocol.

Applies to

Epson WorkForce Pro WF-C878R/WF-C879R job-status platform

  • WorkForce Pro WF-C878R
  • WorkForce Pro WF-C879R

Common formatting

These are formatting/lookup aliases for this reviewed condition, not separate error pages.

  • 322
  • Epson 322
  • WF-C878R 322
  • WF-C879R 322

What usually causes it

  • The folder username/password is wrong.
  • The saved account is no longer allowed to access the destination.
  • The Location profile may use the wrong authentication details.

What to try

Step 1

Review the saved Location

Confirm the folder path and account belong together.

Step 2

Verify credentials

Use the current account details for the destination share.

Step 3

Check destination permission

Confirm the account is allowed to create/write files in that folder.

Step 4

Retry the same scan

Once the credentials/permission are correct, resend the original job.

After each corrective action

Retry the same operation that produced 322. If it now works, stop there rather than changing unrelated printer, network, or service settings.

If the code returns

If 322 continues with a known-good account, the server administrator should check authentication and share permissions.

When service may be needed

The checks above stay at the user/admin configuration level. If the setting is controlled by an organization, use the administrator rather than bypassing security or certificate requirements.

Continue with guided troubleshooting

If the printer still is not working after the reviewed checks, carry this verified error context into the guided troubleshooter.

Continue with this error

Related information

Verified source

Manufacturer documentation ↗

Official Epson WF-C878R Job Status Error Codes FAQ, corroborated against the WF-C879R User's Guide for the same code table.

Printer Triage is an independent troubleshooting reference and is not affiliated with Epson.