Epson printer help
Choose the Epson model-family guide when it matches your printer. For blank pages, Wi-Fi, paper, or scanner problems without a code, start with the symptom instead.
Start with the problem you see; no technical knowledge is needed.
Epson model and status-code guides
EcoTank ET-2800 / ET-2803
Identify the flatbed/no-ADF family and start the right print, Wi-Fi, paper, scanner, or blank-page path.
ET-2850 / ET-2850U / L4260
Family identification, representative appearances, shared duplex behavior, symptoms, and status-code coverage.
ET-2870 / ET-4800 / ET-2820 family
Printer, scanner, ink-pad, jam, Wi-Fi, WSD, and recovery codes.
ET-2850 / ET-2850U / L4260 status codes
Printer, scanner, paper, ink-pad, Wi-Fi, AirPrint, and recovery states.
ET-2840 / L3560
E/W/I printer, scanner, paper, ink-pad, and network states.
WorkForce WF-110
Battery, maintenance-box, paper, cartridge, Wi-Fi, and recovery codes.
WF-C878R job-status codes
Print, fax, scan-to-email, network-folder, and storage errors.
Common Epson problems
Epson error-code guides
Browse reviewed, canonical error guides. Codes are grouped by the component or task they describe so this remains useful navigation rather than a keyword list.
ET-2870 / ET-4800 / ET-2820 family
Epson E-01 — the family printer-error state
the family printer-error state
Epson E-02 — The code points to the scanner subsystem rather than
The code points to the scanner subsystem rather than a print queue, Wi-Fi, or ink problem
Epson E-11 — The printer has tracked enough waste ink to require
The printer has tracked enough waste ink to require pad service — ET2870/FAMILY
Epson Recovery Mode — The printer is waiting for firmware recovery
The printer is waiting for firmware recovery rather than normal printing
Epson W-01 — The paper-feed system detected media where it should
The paper-feed system detected media where it should not be
ET-3930/ET-3940/ET-3950 Series
Epson E-1 — Network cable or network devices are not
Network cable or network devices are not connected/turned on
Epson E-10 — IP address, subnet mask, or default gateway settings
IP address, subnet mask, or default gateway settings are incorrect
Epson E-11 — Network setup is incomplete
Network setup is incomplete, especially the default gateway — ET3930/ET3940/ET3950
Epson E-2 — Wireless network name cannot be found or the entered
Wireless network name cannot be found or the entered security key is wrong
Epson E-5 — The printer's security mode does not match the
The printer's security mode does not match the router/access point
Epson E-6 — Router/access-point restrictions such as MAC filtering
Router/access-point restrictions such as MAC filtering may be blocking the printer
Epson E-8 — The printer has an incorrect or out-of-range IP
The printer has an incorrect or out-of-range IP address
Epson WorkForce Pro WF-C878R/WF-C879R job-status platform
Epson 311 — DNS error while resolving the email server
DNS error while resolving the email server
Epson 312 — Email-server authentication failed
Email-server authentication failed
Epson 314 — The scanned attachment exceeds the configured maximum
The scanned attachment exceeds the configured maximum size
Epson 321 — DNS failed while resolving the network-folder
DNS failed while resolving the network-folder destination
Epson 322 — Authentication failed for the configured folder
Authentication failed for the configured folder destination
Epson 330 — An FTPS/HTTPS secure-connection error occurred
An FTPS/HTTPS secure-connection error occurred
Epson 350 — An FTPS/HTTPS certificate validation error occurred
An FTPS/HTTPS certificate validation error occurred