Everyday problem · Windows or Mac

Printer prints blank pages

If paper comes out blank or almost blank, start with one simple test: see whether a page printed by the printer itself is blank too.

One change at a timeDo not run cleaning over and over or replace several things at once. Test after each step and stop when it works.

1. Check the printer

  • Look for an ink, toner, cartridge, printhead, or other warning.
  • Make sure the ink or toner is installed correctly and not obviously empty.
  • Use clean, dry paper while testing.

2. Print a test page from the printer itself

Use the printer's screen or buttons to print a status, configuration, print-quality, or test page if your model offers one.

If that page is blank too: the problem is in the printer. Check the ink or toner, then use the normal cleaning or maintenance steps for your exact model.

If that page looks normal: the printer can put an image on paper. Move on to the computer.

3. Try another program

On Windows, print a short page from Notepad or Paint. On a Mac, try TextEdit or Preview.

If that page prints normally, the original program or document is probably the problem.

4. Check the print preview and printer choice

Make sure the correct printer is selected and the preview actually shows what you expect to print. If only one program fails, use the one-program-won't-print guide.

5. If every computer program prints blank pages

Check the printer setup on the computer. On a Mac, AirPrint is usually the simplest choice when the printer supports it. On Windows, use the correct printer model or the manufacturer's official driver. Avoid third-party driver-updater sites.

Related problems

Black or color is missing · Lines or streaks on the page

Official references

Printer Triage is an independent troubleshooting reference. Use the printer maker's instructions for your exact model when cleaning or replacing supplies.