Epson E-02 Error
E-02 is the scanner-error code in Epson's shared LCD table for these models. The scanner did not initialize or operate normally.
What this code means
The code points to the scanner subsystem rather than a print queue, Wi-Fi, or ink problem. A normal restart is the appropriate user-level first step; persistent scanner initialization faults need support.
Affected models / family scope
- ET-2870 Series
- L3280 Series
- ET-4800 Series
- L5290 Series
- ET-2820 Series
- L3260 Series
Common formatting
- E-02
- E02
- E 02
- e-02
What to try
Finish or cancel any current job.
Then turn the printer off normally rather than unplugging it while a scan or copy is active.
Leave the scanner mechanism alone.
Do not push, pull, or reposition the scanner carriage by hand.
Restart and allow full initialization.
Watch whether the machine completes its normal startup and whether E-02 returns.
Retry a simple scanner-side task if the code clears.
A basic copy or scan helps confirm the scanner is operating before returning to the original computer or mobile workflow.
When to stop and get help
If E-02 returns after a normal restart, use Epson support or authorized service. Do not disassemble the scanner or bypass its position sensors.
Continue if the original scan still fails
The guided troubleshooter can separate a printer-side scanner issue from Windows, connection, or application problems.