Choose your printer brand
You do not need to know an error code. Pick the name printed on the front of the printer, or use guided troubleshooting if you only know what is going wrong.
Not sure where to start?
Start guided troubleshootingAnswer a few simple questions and we will narrow the problem down first.
HPLaserJet, Smart Tank, DesignJet and common HP errorsBrotherLaser, LED, MFC/DCP/HL messages and common errorsEpsonEcoTank, WorkForce and status/error messagesCanonPIXMA support codes and common printer errorsKonica Minoltabizhub trouble codes and network/application errorsRicohSC service calls and documented production-family codesXeroxFault-code formats and documented office/production faultsKyoceraCurrent documented scan-to-email error helpSharpBP-series status messages and service-code guidanceToshibae-STUDIO job-status and error-message helpLexmarkMS-series error and maintenance conditions
Can't find your brand? The general troubleshooting flows still work with most printers. We only create brand-specific pages when we have useful, trustworthy material to put on them.