Konica Minolta bizhub help
For a bizhub trouble code, record the complete code and exact model before changing anything. For printing, scanning, or network trouble without a code, start with the symptom.
The guided troubleshooter can separate printer, computer, network, and scanner problems first.
Konica Minolta code guides
bizhub C368 / C308 / C258
Family orientation, network-scan troubleshooting, and reviewed SMB, SMTP, and LDAP error pages.
C-xxxx trouble codes
Capture the complete code, normalize common formatting, and avoid model-mismatched service resets.
Network and application error codes
57 exact SMB, FTP, e-mail/SMTP, LDAP, and authentication codes.
Common bizhub problems
Konica Minolta error-code guides
Browse reviewed, canonical error guides. Codes are grouped by the component or task they describe so this remains useful navigation rather than a keyword list.
Konica Minolta bizhub C368/C308/C258 network services
Konica Minolta LDAP 48 — The LDAP authentication method is
The LDAP authentication method is inappropriate for the server
Konica Minolta LDAP 50 — The LDAP account lacks permission for the
The LDAP account lacks permission for the requested directory operation
Konica Minolta LDAP 81 — The device cannot establish a connection
The device cannot establish a connection to the LDAP server
Konica Minolta LDAP 85 — The LDAP connection or search operation
The LDAP connection or search operation timed out
Konica Minolta SMB 4098 — The configured shared-folder path is
The configured shared-folder path is blank or cannot be found
Konica Minolta SMB 4101 — The target file or folder is
The target file or folder is write-protected
Konica Minolta SMB 4107 — The specified SMB directory cannot be
The specified SMB directory cannot be found
Konica Minolta SMB 4108 — The device could not create the
The device could not create the requested directory at the SMB destination
Konica Minolta SMTP 3007 — The configured sender (From) address is
The configured sender (From) address is invalid
Konica Minolta SMTP 3012 — A destination certificate required for
A destination certificate required for the secure mail operation is missing
Konica Minolta SMTP 421 — The SMTP service is unavailable and
The SMTP service is unavailable and closed the transfer channel
bizhub C287/C227
Konica Minolta 10 — Server-certificate verification failed during
Server-certificate verification failed during EAP authentication
Konica Minolta 14 — PEAP phase-2 method negotiation failed
PEAP phase-2 method negotiation failed
Konica Minolta 15 — The authentication server response timed out
The authentication server response timed out
Konica Minolta 16711701 — SMB signature verification failed
SMB signature verification failed
Konica Minolta 16711707 — DFS name/path resolution failed
DFS name/path resolution failed
Konica Minolta 16712692 — SMB access was rejected because the user
SMB access was rejected because the user lacks permission
Konica Minolta 16712712 — The SMB shared path configured for the
The SMB shared path configured for the destination is incorrect
Konica Minolta 16712713 — The destination file is locked
The destination file is locked
Konica Minolta 16713768 — The SMB operation timed out
The SMB operation timed out
Konica Minolta 19 — The EAP server certificate is expired
The EAP server certificate is expired
Konica Minolta 2 — IEEE 802.1X setting error
IEEE 802.1X setting error
Konica Minolta 20 — CA verification of the EAP server certificate
CA verification of the EAP server certificate failed
Konica Minolta 21 — Server-ID verification of the EAP server
Server-ID verification of the EAP server certificate failed
Konica Minolta 3 — The destination wireless access point (SSID)
The destination wireless access point (SSID) cannot be found
Konica Minolta 3025: SMTP server does not support STARTTLS
The SMTP server does not support STARTTLS
Konica Minolta 31 — The EAP server certificate has an incorrect
The EAP server certificate has an incorrect format
Konica Minolta 35 — A certificate parameter is invalid
A certificate parameter is invalid
Konica Minolta 5 — EAP method negotiation failed
EAP method negotiation failed
Konica Minolta 6 — EAP authentication failed because of identity
EAP authentication failed because of identity, password, certificate, or related credentials
bizhub C368/C308/C258
Konica Minolta LDAP 49 — This is an LDAP authentication result for
This is an LDAP authentication result for directory-related functions on the bizhub C368, C308, and C258
Konica Minolta SMB 4096 — This is an SMB / Scan to Folder network
This is an SMB / Scan to Folder network error, not a hardware trouble code
Konica Minolta SMB 4097 — This is a network-destination
This is a network-destination authentication/permission condition for SMB jobs on the bizhub C368, C308, and C258
Konica Minolta SMB 4103 — This condition belongs to SMB / Scan to
This condition belongs to SMB / Scan to Folder on the C368/C308/C258 family
Konica Minolta SMTP 3003 — This error belongs to the e-mail/SMTP
This error belongs to the e-mail/SMTP transmission table