Konica Minolta · Konica Minolta bizhub C368/C308/C258 network services

Konica Minolta SMB 4108 Error

SMB 4108 means the bizhub tried to create a directory at the SMB destination and the directory could not be created.

Error meaning

The device could not create the requested directory at the SMB destination.

This meaning is tied to the reviewed family/platform and subsystem below; do not reuse the number by itself on a different printer family or protocol.

Applies to

Konica Minolta bizhub C368/C308/C258 network services

  • bizhub C368
  • bizhub C308
  • bizhub C258

Common formatting

These are formatting/lookup aliases for this reviewed condition, not separate error pages.

  • SMB 4108
  • 4108
  • SMB4108

What usually causes it

  • The destination account does not have permission to create folders.
  • The parent directory is missing or not writable.
  • Destination storage or server policy may prevent new folders.

What to try

Step 1

Confirm the parent destination exists

Verify the shared folder and parent path are valid before focusing on permissions.

Step 2

Check folder-creation permission

Use an authorized computer or server administration tools to confirm the printer's destination account can create a folder in that location.

Step 3

Check available storage

Make sure the destination is not full or mounted read-only.

Step 4

Retry the original scan

After the destination can create the required folder, resend the job and verify the folder/file appears.

After each corrective action

Retry the same operation that produced SMB 4108. If it now works, stop there rather than changing unrelated printer, network, or service settings.

If the code returns

If 4108 keeps returning while ordinary files can be written, compare the printer's configured path and folder-creation behavior with the server's permissions and naming rules.

When service may be needed

Do not give the printer account administrator-level rights as a workaround. Use the minimum write/create permission required by the intended share.

Continue with guided troubleshooting

If the printer still is not working after the reviewed checks, carry this verified error context into the guided troubleshooter.

Continue with this error

Related information

Verified source

Manufacturer documentation ↗

Official Konica Minolta bizhub C368/C308/C258 Error Code List; protocol context is part of the identity.

Printer Triage is an independent troubleshooting reference and is not affiliated with Konica Minolta.