Konica Minolta SMB 4101 Error
SMB 4101 on the bizhub C368/C308/C258 means the target file, folder, or destination storage is write-protected.
Error meaning
The target file or folder is write-protected.
This meaning is tied to the reviewed family/platform and subsystem below; do not reuse the number by itself on a different printer family or protocol.
Applies to
Konica Minolta bizhub C368/C308/C258 network services
- bizhub C368
- bizhub C308
- bizhub C258
Common formatting
These are formatting/lookup aliases for this reviewed condition, not separate error pages.
- SMB 4101
- 4101
- SMB4101
What usually causes it
- An existing file at the destination may be protected from replacement.
- The SMB account can open the share but does not have permission to write there.
- The destination disk or folder may be mounted or configured read-only.
What to try
Confirm this is the SMB job code
Use the code with the failed Scan to Folder job; do not transfer this meaning to another protocol.
Test whether the destination accepts a normal file
From an authorized computer using the same account or equivalent permissions, confirm a small file can be created in the intended folder.
Check file and folder protection
If a same-named file already exists, rename the scan or remove protection only if you are authorized. Check that the folder itself permits writes.
Retry the original scan
Once the destination is writable, resend the same scan and confirm a new file is created.
After each corrective action
Retry the same operation that produced SMB 4101. If it now works, stop there rather than changing unrelated printer, network, or service settings.
If the code returns
A repeating 4101 with a known-writable folder usually points to permissions, file protection, or a storage policy on the destination rather than the printer mechanism.
When service may be needed
Do not grant broad access merely to clear the error. If permissions are centrally managed, ask the server or network administrator to correct only the required access.
Continue with guided troubleshooting
If the printer still is not working after the reviewed checks, carry this verified error context into the guided troubleshooter.
Related information
Verified source
Official Konica Minolta bizhub C368/C308/C258 Error Code List; protocol context is part of the identity.