Konica Minolta SMB 4098 Error
On the bizhub C368/C308/C258 platform, SMB 4098 means the Scan to Folder destination is missing a valid shared-folder name or the saved folder cannot be found.
Error meaning
The configured shared-folder path is blank or cannot be found.
This meaning is tied to the reviewed family/platform and subsystem below; do not reuse the number by itself on a different printer family or protocol.
Applies to
Konica Minolta bizhub C368/C308/C258 network services
- bizhub C368
- bizhub C308
- bizhub C258
Common formatting
These are formatting/lookup aliases for this reviewed condition, not separate error pages.
- SMB 4098
- 4098
- SMB4098
What usually causes it
- The share or folder name was typed incorrectly or changed after the destination was saved.
- The folder was removed, renamed, or is no longer shared from the destination computer/server.
- The printer is reaching the correct computer, but the stored SMB path no longer matches the real share.
What to try
Confirm the failed job was Scan to Folder
Do not apply this meaning to FTP, e-mail, LDAP, or a C-xxxx machine trouble code. Konica Minolta reuses numeric ranges in protocol-specific tables.
Compare the saved share/folder path
Open the SMB destination settings and compare the folder/share name with the folder that actually exists on the destination computer or server.
Check that the folder is still shared
On the destination system, confirm the intended folder still exists and is shared to the account used by the bizhub.
Retry the same scan
After correcting the destination path, send the original scan again before changing unrelated network or authentication settings.
After each corrective action
Retry the same operation that produced SMB 4098. If it now works, stop there rather than changing unrelated printer, network, or service settings.
If the code returns
If 4098 returns with the correct host and folder path, have the network administrator verify the share name and SMB destination configuration from the printer's network.
When service may be needed
This is normally a destination/path problem, not a reason to open the printer. If the folder is correct but the device still cannot use it, use administrator or IT support rather than weakening SMB security.
Continue with guided troubleshooting
If the printer still is not working after the reviewed checks, carry this verified error context into the guided troubleshooter.
Related information
Verified source
Official Konica Minolta bizhub C368/C308/C258 Error Code List; protocol context is part of the identity.