Konica Minolta LDAP 49 Error
LDAP code 49 means the bizhub failed to log in to the configured LDAP directory server. The saved bind user name, password, or related login settings may no longer be accepted.
What this code means
This is an LDAP authentication result for directory-related functions on the bizhub C368, C308, and C258. The same number in another protocol should not be assumed to have the same meaning.
Affected models / family scope
- bizhub C368
- bizhub C308
- bizhub C258
Common formatting
- LDAP 49
- LDAP49
- 49
What to try
Confirm the failed operation used LDAP.
Use this page for directory lookup or another LDAP-backed function, not a different network protocol.
Check the configured bind credentials.
Re-enter the LDAP user name and password carefully. If the directory password changed, update the saved value on the bizhub.
Check the account state.
Ask the directory administrator to confirm the bind account is enabled, not locked, and still permitted to authenticate.
Compare authentication settings.
If credentials are correct, verify that the bizhub's LDAP authentication/security method still matches the directory server's requirements.
When to stop and get help
If the account is valid elsewhere but LDAP 49 continues, involve the directory administrator. Avoid broad permission changes or disabling directory security merely to make the printer bind succeed.