Konica Minolta ยท bizhub C368/C308/C258

Konica Minolta SMB 4096 Error

On the bizhub C368/C308/C258 family, SMB code 4096 means the Scan to Folder destination host name is blank or the named computer/server cannot be found on the network.

What this code means

This is an SMB / Scan to Folder network error, not a hardware trouble code. The printer cannot locate the host configured for the SMB destination. Use this meaning only for the documented bizhub C368, C308, and C258 family.

Affected models / family scope

  • bizhub C368
  • bizhub C308
  • bizhub C258

Common formatting

These are lookup aliases for one reviewed record, not separate pages:

  • SMB 4096
  • SMB4096
  • 4096

What to try

Step 1

Confirm this was an SMB / Scan to Folder job.

Do not apply this meaning to an FTP, e-mail, LDAP, or machine-service code.

Step 2

Check the destination host name or IP address.

Verify the saved computer/server name has not been removed, mistyped, or replaced with an old address.

Step 3

Check name resolution.

If a host name is used, confirm the bizhub has working DNS settings and that the destination name resolves on the printer network.

Step 4

Check basic reachability.

Make sure the destination computer or server is powered on, connected, and reachable before changing SMB credentials or permissions.

When to stop and get help

If the host is correct and reachable but SMB 4096 returns, have the network administrator verify DNS/name resolution from the printer network. Do not weaken SMB security just to clear the code.

Related information

Verified source

Konica Minolta โ€” bizhub C368/C308/C258 Error Code List โ†—

Printer Triage is an independent troubleshooting reference and is not affiliated with Konica Minolta.