Brother printer help
Use the exact message on the Brother screen when you have one. If there is no message, start with the problem you can see.
Not sure what the Brother printer needs?
Start guided troubleshootingThe guided troubleshooter starts with easy checks and asks one question at a time.
Brother error and model guides
Brother current laser
MFC / DCP / HL messages
Paper, toner, drum, fuser, scan, fax, memory, touchscreen, and policy messages.
Brother HL
HL-L2400 / L2460 / L2865
Paper, toner, drum, duplex, memory, and maintenance messages.
Brother
Print Unable XX
How to handle the full two-character code safely.
Brother
Print Unable 32
Paper or label obstruction on applicable older color laser/LED models.
Brother inkjet
Machine Error 46
Ink absorber/service condition on selected older models.
Common Brother problems
Brother won't pick up paperReload clean paper and check the tray before changing software.Brother says paper jam but none is visibleCheck normal jam doors for small scraps.Black or color is missingUse a printer test page before replacing several things.Brother Wi-Fi printer not foundCompare the printer and computer network names first.Brother scanner not working in WindowsCheck scanner detection before rebuilding the printer setup.Print to Brother from AndroidStart with Android printing; use Brother's official app when needed.