Lexmark printer help
Use the exact displayed message or error code when possible. If there is no useful code, start with the problem you can see.
Use guided troubleshooting before changing several printer settings at once.
Lexmark error-code guides
Common Lexmark problems
Lexmark error-code guides
Browse reviewed, canonical error guides. Codes are grouped by the component or task they describe so this remains useful navigation rather than a keyword list.
C2335/CS531/CS632/CS639 printer platform
Lexmark 31.30 — The printer reports a transfer-module problem
The printer reports a transfer-module problem
Lexmark 31.35 — The waste-toner bottle is not installed/seated
The waste-toner bottle is not installed/seated correctly
Lexmark 31.40-31.43 — A toner cartridge is not installed or seated
A toner cartridge is not installed or seated correctly
Lexmark 31.60 — The black imaging unit is not installed or seated
The black imaging unit is not installed or seated correctly
Lexmark 31.64 — The color imaging kit is not installed or seated
The color imaging kit is not installed or seated correctly
Lexmark 37.1 — There is not enough memory to collate the current
There is not enough memory to collate the current print job
Lexmark 39.1 — The page is too complex for available processing
The page is too complex for available processing resources
Lexmark 55.1 — The printer cannot read the attached USB flash
The printer cannot read the attached USB flash drive
CX532/CX635/XC2335/XC2342 platform
Lexmark 32.40–32.43 — Unsupported color toner cartridge
Unsupported color toner cartridge; the last digit identifies the cartridge color
Lexmark 32.65 — Unsupported black-and-color imaging kit
Unsupported black-and-color imaging kit
Lexmark 38.1 — Printer memory is full
Printer memory is full
Lexmark 58 — Too many optional trays are attached for the printer
Too many optional trays are attached for the printer configuration
Lexmark 62 — Printer storage disk is full
Printer storage disk is full; stored fonts/macros/data can be removed to free capacity
Lexmark MS531/MS631/MS632/MS639 monochrome platform
Lexmark 32.40z — An unsupported toner cartridge is installed
An unsupported toner cartridge is installed
Lexmark 38.1 — Printer memory is full — MS531/MS631/MS632/MS639
Printer memory is full — MS531/MS631/MS632/MS639
Lexmark 72.01 — The email SMTP server is not configured
The email SMTP server is not configured