Lexmark C2335/CS531/CS632/CS639 printer platform — 37.1
Lexmark 37.1 means there is not enough memory to collate the current print job. The guidance here is specific to C2335/CS531/CS632/CS639 printer platform and the Memory/print job operation.
Error meaning
There is not enough memory to collate the current print job.
This interpretation is tied to the reviewed family/platform and subsystem. Do not reuse the code by itself on another printer family.
Applies to
C2335/CS531/CS632/CS639 printer platform
- C2335
- CS531
- CS632
- CS639
Common formatting
These are lookup/formatting aliases for this reviewed condition, not separate pages.
- 37.1
What usually causes it
- The printer ran short of working memory while trying to collate the job. The pages may be individually printable; the failure appears because the printer is holding and arranging multiple sets in memory.
- The exact condition recorded for this code is: There is not enough memory to collate the current print job.
- Reduce the number of pages or copies in one collated batch, split the document into smaller jobs, or turn off collation temporarily if the receiving workflow permits manual assembly.
What to try
Check the condition this code actually names
Reduce job complexity or split the job, then retry.
Isolate the affected part of the workflow
Reduce the number of pages or copies in one collated batch, split the document into smaller jobs, or turn off collation temporarily if the receiving workflow permits manual assembly.
Run a controlled confirmation test
Resend a smaller version of the same document. If it prints, increase the batch size gradually rather than changing drivers, network ports, or toner supplies.
After each corrective action
Retry the original operation that produced 37.1. If it works, stop there rather than moving into unrelated troubleshooting.
If the code returns
If 37.1 occurs on very small jobs, record the application, page count, copy count, and whether collation is enabled because that pattern may indicate memory pressure from other stored jobs.
When service may be needed
Do not treat this memory-capacity message as a reason to open the printer. Persistent low-memory behavior after simplifying the job should be reviewed through supported memory/storage options or service.
Continue with guided troubleshooting
If the printer still is not working after the reviewed checks, carry this verified error context into the guided troubleshooter.
Related information
Verified source
Official four-model User’s Guide (2026 edition) contains the printer error-code section and safety cautions.