Lexmark 32.40–32.43: Unsupported color toner cartridge
Lexmark 32.40–32.43 means unsupported color toner cartridge; the last digit identifies the cartridge color. This guidance is specific to CX532/CX635/XC2335/XC2342 platform and the Supplies / Imaging subsystem. Use the full displayed suffix to identify the cartridge.
Error meaning
Unsupported color toner cartridge; the last digit identifies the cartridge color.
This interpretation is tied to the reviewed family/platform and subsystem. Do not reuse the visible code by itself on another printer family.
Applies to
CX532/CX635/XC2335/XC2342 platform
- CX532
- CX635
- XC2335
- XC2342
Common formatting
These are lookup or formatting aliases for this reviewed condition, not separate pages.
- 32.40–32.43
- 32.40-32.43
- 32.40
- 32.41
- 32.42
- 32.43
What usually causes it
- 32.40 through 32.43 identify an unsupported toner cartridge, with the final digit identifying the affected color. This is a compatibility message, not simply a low-toner condition.
- The exact reviewed condition is: Unsupported color toner cartridge; the last digit identifies the cartridge color.
- Use the full displayed suffix to identify the cartridge, verify its part/order number is supported for the CX532/CX635/XC2335/XC2342 platform, and reinstall the correct supported cartridge.
What to try
Check the condition this code actually names
Use the full displayed suffix to identify the cartridge, verify its part/order number is supported for the CX532/CX635/XC2335/XC2342 platform, and reinstall the correct supported cartridge.
Keep the test focused
Change only the setting, supply, paper path, or component named above. Leave unrelated network, driver, and service settings alone so the retest tells you something useful.
Run a controlled confirmation test
Close the printer and let it detect the supply again. Print a simple page if the message clears before changing any other color cartridge.
After each corrective action
Retry the original operation that produced 32.40–32.43. If it works, stop there rather than moving into unrelated troubleshooting.
If the code returns
If the same suffix returns with a known-correct supported cartridge, record the color and part number. If the error moves with the cartridge, the supply itself is the stronger suspect.
When service may be needed
Do not bridge supply contacts or force an incompatible cartridge. Persistent recognition of a correct part as unsupported should be escalated.
Continue with guided troubleshooting
If the printer still is not working after the reviewed checks, carry this verified error context into the guided troubleshooter.
Related information
Verified source
Lexmark CX532/CX635/XC2335/XC2342 User's Guide. Meaning and troubleshooting are paraphrased for this reviewed scope.