Canon printer help
Canon printers often show a support code. Use the exact code and model when you have them. If there is no code, start with the symptom instead.
Use the guided troubleshooter and start with what you can see.
Canon model and support-code guides
TS3700 support codes
Paper, cartridges, Wi-Fi, scanning, alignment, cloud-service, and printer faults.
TS6420 support codes
Paper, duplex jams, cartridges, absorber warnings, and Wi-Fi.
TS3600 support codes
Paper, cartridges, absorbers, wireless setup, and alignment.
Support Code 5100
Printer mechanism or obstruction troubleshooting.
Support Code B200
Service-required printer error on applicable families.
Support Code 5B00
Ink absorber full condition on applicable models.
Support Code 6000
Printer error with possible paper-path/jam involvement.
Support Code 5200
Printer/ink-system error on applicable inkjet models.
Support Code 1700
Ink absorber warning.
Support Code 1300
Paper jam troubleshooting.
Support Code 1401
Print-head installation/compatibility condition.
Support Code 1688
Ink cartridge empty condition.