Canon · Canon GX2000 series

Canon 1876: Cassette is missing or not pushed fully into the

Canon 1876 means cassette is missing or not pushed fully into the printer; align the paper guides, load correctly, and seat the cassette fully. This guidance is specific to Canon GX2000 series and the Paper / Feed / Transport subsystem. Remove the cassette.

Error meaning

Cassette is missing or not pushed fully into the printer; align the paper guides, load correctly, and seat the cassette fully.

This interpretation is tied to the reviewed family/platform and subsystem. Do not reuse the visible code by itself on another printer family.

Applies to

Canon GX2000 series

  • GX2000 series

Common formatting

These are lookup or formatting aliases for this reviewed condition, not separate pages.

  • 1876

What usually causes it

  • Support code 1876 means the cassette is missing or not pushed fully into the printer. Paper guides/loading can also prevent the cassette from seating correctly.
  • The exact reviewed condition is: Cassette is missing or not pushed fully into the printer; align the paper guides, load correctly, and seat the cassette fully.
  • Remove the cassette, align the paper guides to the actual paper, reload within the limits, and push the cassette fully into its normal installed position.

What to try

Step 1:

Check the condition this code actually names

Remove the cassette, align the paper guides to the actual paper, reload within the limits, and push the cassette fully into its normal installed position.

Step 2:

Keep the test focused

Change only the setting, supply, paper path, or component named above. Leave unrelated network, driver, and service settings alone so the retest tells you something useful.

Step 3:

Run a controlled confirmation test

Register or confirm the paper information when prompted, then retry the same one-page job from that cassette.

After each corrective action

Retry the original operation that produced 1876. If it works, stop there rather than moving into unrelated troubleshooting.

If the code returns

If 1876 returns, note whether the printer detects the cassette at all and whether another cassette/source works normally.

When service may be needed

Do not bypass cassette-detection switches or force a tray that will not seat. Persistent detection failure after correct loading needs service.

Continue with guided troubleshooting

If the printer still is not working after the reviewed checks, carry this verified error context into the guided troubleshooter.

Continue with this error

Related information

Verified source

Manufacturer documentation ↗

Canon GX2000 Support Code 1876. Meaning and troubleshooting are paraphrased for this reviewed scope.

Printer Triage is an independent troubleshooting reference and is not affiliated with Canon.