Ricoh SC 332-01 to SC 332-04
On the Ricoh Pro C5200S/C5210S platform, SC 332-01 through 332-04 are toner-supply motor errors. The suffix identifies black, cyan, magenta, or yellow; the reviewed user-level action is the same for each color.
Error meaning
Toner supply motor error for the black color station.
This meaning is tied to the reviewed family/platform and subsystem below; do not reuse the number by itself on a different printer family or protocol.
Applies to
Ricoh Pro C5200S/C5210S production platform
- Ricoh Pro C5200S
- Ricoh Pro C5210S
Common formatting
These are formatting/lookup aliases for this reviewed condition, not separate error pages.
- SC 332-01
- SC33201
- 332-01
- Ricoh 332-01
What usually causes it
- The toner bottle for the indicated color may not be seated correctly.
- The toner bottle itself may not feed correctly.
- If reseating/replacing the indicated bottle does not clear the code, the toner-supply drive may require service.
What to try
Match the suffix to the color
332-01 is black, 332-02 cyan, 332-03 magenta, and 332-04 yellow. Do not replace a different color.
Remove and reinsert that toner bottle
Use the normal Pro C5200S/C5210S supply-replacement procedure and seat the bottle fully.
Replace the indicated bottle if the code remains
Use the correct supply for the machine and color.
Retry the original print after the code clears
Do not continue into unrelated calibration or service-mode steps if normal printing resumes.
After each corrective action
Retry the same operation that produced SC 332-01. If it now works, stop there rather than changing unrelated printer, network, or service settings.
If the code returns
If the same SC 332 color code returns after a correctly installed replacement bottle, the supply motor/path may need a service technician.
When service may be needed
This page intentionally consolidates the four color suffixes because their meaning and safe action differ only by color. Do not open the toner-supply drive or use service mode.
Continue with guided troubleshooting
If the printer still is not working after the reviewed checks, carry this verified error context into the guided troubleshooter.
Related information
Verified source
Official Ricoh Pro C5200S/C5210S SC code list. Color suffixes are reviewed separately but consolidated where the fault/action differs only by color.