Sharp BP-1360M/BP-1250M — 026-730
Sharp 026-730 means the printer cannot determine the paper size loaded in the selected tray. The guidance here is specific to BP-1360M/BP-1250M and the Paper tray/size detection operation.
Error meaning
The printer cannot determine the paper size loaded in the selected tray.
This interpretation is tied to the reviewed family/platform and subsystem. Do not reuse the code by itself on another printer family.
Applies to
BP-1360M/BP-1250M
- BP-1360M
- BP-1250M
Common formatting
These are lookup/formatting aliases for this reviewed condition, not separate pages.
- 026-730
What usually causes it
- The printer cannot determine the paper size in the selected tray. The code points to tray loading and size detection, so changing a computer print driver before checking the physical tray can hide the real mismatch.
- The exact condition recorded for this code is: The printer cannot determine the paper size loaded in the selected tray.
- Remove the stack, square the paper, reload it within the tray limits, and move the paper guides until they touch the stack without bowing it. Confirm the tray’s size setting matches the paper actually loaded.
What to try
Check the condition this code actually names
Align the tray paper guides with the loaded paper and retry the job.
Isolate the affected part of the workflow
Remove the stack, square the paper, reload it within the tray limits, and move the paper guides until they touch the stack without bowing it. Confirm the tray’s size setting matches the paper actually loaded.
Run a controlled confirmation test
Close the tray completely and let the printer recognize it before resending the same job. If the displayed tray size becomes correct, keep the driver settings unchanged for that confirmation test.
After each corrective action
Retry the original operation that produced 026-730. If it works, stop there rather than moving into unrelated troubleshooting.
If the code returns
If 026-730 follows one tray but other trays identify paper normally, note the tray number and the exact size loaded. If every tray is affected, record that broader pattern before service.
When service may be needed
Do not defeat tray switches or reach into internal sensors. User work should remain limited to paper, guides, tray seating, and normal tray-size settings.
Continue with guided troubleshooting
If the printer still is not working after the reviewed checks, carry this verified error context into the guided troubleshooter.
Related information
Verified source
Official Sharp two-model error-code reference. Meanings and user-safe recovery cues are paraphrased; generic restart/service rows remain nonpublishing when they lack standalone value.