Ricoh SC 411-01 to SC 411-04
SC 411-01 through 411-04 on the Ricoh Pro C5200S/C5210S are charge-potential (Vd) adjustment errors. The suffix identifies which color station is affected.
Error meaning
Charge-potential (Vd) adjustment error for the black color station.
This meaning is tied to the reviewed family/platform and subsystem below; do not reuse the number by itself on a different printer family or protocol.
Applies to
Ricoh Pro C5200S/C5210S production platform
- Ricoh Pro C5200S
- Ricoh Pro C5210S
Common formatting
These are formatting/lookup aliases for this reviewed condition, not separate error pages.
- SC 411-01
- SC41101
- 411-01
- Ricoh 411-01
What usually causes it
- Ricoh associates this code family with the charge roller unit for the indicated color.
- The code suffix changes by color, but the reviewed corrective component is otherwise the same.
What to try
Record the complete suffix
411-01 is black, 411-02 cyan, 411-03 magenta, and 411-04 yellow.
Keep the diagnosis on the charge system
Do not swap toner or network settings for a charge-potential code.
Use the documented charge-roller service procedure
If your role does not include that replaceable unit, stop and provide the exact code to service.
Confirm normal operation after service
Retry the original print and verify the same SC code does not reappear.
After each corrective action
Retry the same operation that produced SC 411-01. If it now works, stop there rather than changing unrelated printer, network, or service settings.
If the code returns
If the code returns after the correct charge-roller unit action, additional imaging/high-voltage diagnosis is technician work.
When service may be needed
No service-mode reset or internal high-voltage work is recommended here. The four color variants are consolidated to avoid repetitive pages.
Continue with guided troubleshooting
If the printer still is not working after the reviewed checks, carry this verified error context into the guided troubleshooter.
Related information
Verified source
Official Ricoh Pro C5200S/C5210S SC code list. Color suffixes are reviewed separately but consolidated where the fault/action differs only by color.