Xerox · VersaLink C8000/C8000W/C9000

Xerox VersaLink C8000/C8000W/C9000 — 073-105

Xerox 073-105 means tray 3 has a registration-sensor paper jam. The guidance here is specific to VersaLink C8000/C8000W/C9000 and the Tray 3/registration operation.

Error meaning

Tray 3 has a registration-sensor paper jam.

This interpretation is tied to the reviewed family/platform and subsystem. Do not reuse the code by itself on another printer family.

Applies to

VersaLink C8000/C8000W/C9000

  • VersaLink C8000
  • VersaLink C8000W
  • VersaLink C9000

Common formatting

These are lookup/formatting aliases for this reviewed condition, not separate pages.

  • 073-105

What usually causes it

  • Tray 3 paper did not register at the expected sensor. This is a tray-specific feed/jam condition, so testing another tray can help separate the paper stack from the printer-wide paper path.
  • The exact condition recorded for this code is: Tray 3 has a registration-sensor paper jam.
  • Remove Tray 3, take out damaged or curled sheets, reload a clean stack within the tray limits, and set the guides snugly to the actual paper size. Reinsert the tray completely.

What to try

Step 1

Check the condition this code actually names

Clear Tray 3 paper and check the tray loading/guides before retrying.

Step 2

Isolate the affected part of the workflow

Remove Tray 3, take out damaged or curled sheets, reload a clean stack within the tray limits, and set the guides snugly to the actual paper size. Reinsert the tray completely.

Step 3

Run a controlled confirmation test

Run a one-page job from Tray 3, then compare with the same job from another tray if needed. A failure confined to Tray 3 is important evidence for the registration path.

After each corrective action

Retry the original operation that produced 073-105. If it works, stop there rather than moving into unrelated troubleshooting.

If the code returns

If 073-105 returns, record whether the sheet leaves Tray 3 at all and whether the same media feeds normally from another tray.

When service may be needed

Do not probe internal registration sensors or bypass tray switches. Escalate a Tray 3-specific jam that persists with correctly loaded undamaged paper.

Continue with guided troubleshooting

If the printer still is not working after the reviewed checks, carry this verified error context into the guided troubleshooter.

Continue with this error

Related information

Verified source

Manufacturer documentation ↗

Official Xerox VersaLink C8000/C8000W/C9000 support article.

Printer Triage is an independent troubleshooting reference and is not affiliated with Xerox.