Xerox · VersaLink C8000/C8000W/C9000

Xerox Fault 092-671

092-671 is a Xerox fault scoped to VersaLink C8000/C8000W/C9000. The magenta ADC calibration patch failed. Similar-looking Xerox codes on another platform should not be assumed to mean the same thing.

Error meaning

The magenta ADC calibration patch failed.

This meaning is tied to the reviewed family/platform and subsystem below; do not reuse the number by itself on a different printer family or protocol.

Applies to

VersaLink C8000/C8000W/C9000

  • VersaLink C8000
  • VersaLink C8000W
  • VersaLink C9000

Common formatting

These are formatting/lookup aliases for this reviewed condition, not separate error pages.

  • 092-671
  • 092671

What usually causes it

  • The magenta calibration/ADC patch did not meet the expected reading.
  • The magenta drum/imaging system may be at fault.
  • A temporary calibration condition can clear after a restart, but recurrence points to the imaging unit.

What to try

Step 1

Power the printer off normally

Let the shutdown finish before removing power or opening supply areas.

Step 2

Wait briefly and restart

Allow the printer to complete its startup/calibration cycle.

Step 3

Check the magenta drum cartridge state

If the device identifies the drum as user-replaceable and the fault persists, follow Xerox's documented replacement procedure.

Step 4

Run a small test job

Confirm the fault does not return before resuming a large queue.

After each corrective action

Retry the same operation that produced 092-671. If it now works, stop there rather than changing unrelated printer, network, or service settings.

If the code returns

If 092-671 persists after a normal restart, Xerox's reviewed guidance points to the drum cartridge/support path rather than unrelated toner or network settings.

When service may be needed

Xerox hardware procedures vary by family. Stay with user-accessible paper/supply actions described for the reviewed models; if the fault returns after those checks, use the exact code and model when contacting support.

Continue with guided troubleshooting

If the printer still is not working after the reviewed checks, carry this verified error context into the guided troubleshooter.

Continue with this error

Related information

Verified source

Manufacturer documentation ↗

Official Xerox support article for the exact fault and product family; scope is kept per article.

Printer Triage is an independent troubleshooting reference and is not affiliated with Xerox.