Sharp BP-1360M/BP-1250M — 003-703
Sharp 003-703 means the calibration chart was not detected correctly. The guidance here is specific to BP-1360M/BP-1250M and the Calibration/scanner operation.
Error meaning
The calibration chart was not detected correctly.
This interpretation is tied to the reviewed family/platform and subsystem. Do not reuse the code by itself on another printer family.
Applies to
BP-1360M/BP-1250M
- BP-1360M
- BP-1250M
Common formatting
These are lookup/formatting aliases for this reviewed condition, not separate pages.
- 003-703
What usually causes it
- This calibration failure is about the scanner not recognizing the calibration chart in the expected position. A normal document scan can work while the calibration routine still fails because the chart itself is what the routine is trying to locate.
- The exact condition recorded for this code is: The calibration chart was not detected correctly.
- Use the correct calibration chart, place it flat and square on the scanner glass in the orientation required by the maintenance procedure, and remove anything else from the glass that could be mistaken for part of the chart.
What to try
Check the condition this code actually names
Reposition the correct calibration chart flat on the glass and retry calibration.
Isolate the affected part of the workflow
Use the correct calibration chart, place it flat and square on the scanner glass in the orientation required by the maintenance procedure, and remove anything else from the glass that could be mistaken for part of the chart.
Run a controlled confirmation test
After repositioning the chart, run calibration again before changing unrelated scan settings. If the machine now recognizes the chart and completes calibration, no further reset or adjustment is warranted.
After each corrective action
Retry the original operation that produced 003-703. If it works, stop there rather than moving into unrelated troubleshooting.
If the code returns
If 003-703 returns with the correct chart placed consistently, note whether the machine never detects the chart or detects it and fails later. That distinction is useful to service staff because this code is the chart-detection stage, not a general scan-job error.
When service may be needed
Do not enter service calibration values or open the scanner assembly. User work should stop at correct chart placement, a clean accessible glass surface, and one repeat calibration attempt.
Continue with guided troubleshooting
If the printer still is not working after the reviewed checks, carry this verified error context into the guided troubleshooter.
Related information
Verified source
Official Sharp two-model error-code reference. Meanings and user-safe recovery cues are paraphrased; generic restart/service rows remain nonpublishing when they lack standalone value.