Sharp BP-1360M/BP-1250M — 003-752
Sharp 003-752 means a mixed-size original cannot be scanned at 600 dpi in color/two-sided mode. The guidance here is specific to BP-1360M/BP-1250M and the Scanning operation.
Error meaning
A mixed-size original cannot be scanned at 600 dpi in color/two-sided mode.
This interpretation is tied to the reviewed family/platform and subsystem. Do not reuse the code by itself on another printer family.
Applies to
BP-1360M/BP-1250M
- BP-1360M
- BP-1250M
Common formatting
These are lookup/formatting aliases for this reviewed condition, not separate pages.
- 003-752
What usually causes it
- Sharp documents this as a specific unsupported combination: mixed-size originals together with 600 dpi color or two-sided scanning. The individual features can be valid, but the combined workload is outside the supported scan mode.
- The exact condition recorded for this code is: A mixed-size original cannot be scanned at 600 dpi in color/two-sided mode.
- Lower the resolution to 400 dpi or below for the mixed-size job, or remove the mixed-size/two-sided/color combination that triggers the restriction. Keep the destination unchanged so the retest isolates the scan-mode limitation.
What to try
Check the condition this code actually names
Set resolution to 400 dpi or lower and retry.
Isolate the affected part of the workflow
Lower the resolution to 400 dpi or below for the mixed-size job, or remove the mixed-size/two-sided/color combination that triggers the restriction. Keep the destination unchanged so the retest isolates the scan-mode limitation.
Run a controlled confirmation test
Run a short sample using the same mixed originals after the resolution change. If it completes, apply that supported mode to the remaining pages rather than reinstalling software or resetting network settings.
After each corrective action
Retry the original operation that produced 003-752. If it works, stop there rather than moving into unrelated troubleshooting.
If the code returns
A repeat 003-752 at 600 dpi is expected until the incompatible combination changes. If the code remains after using a supported resolution and simpler scan mode, write down the exact options that were active.
When service may be needed
Do not use service mode to force an unsupported resolution combination. The safe resolution is to choose a supported scan configuration, not to bypass the product limit.
Continue with guided troubleshooting
If the printer still is not working after the reviewed checks, carry this verified error context into the guided troubleshooter.
Related information
Verified source
Official Sharp two-model error-code reference. Meanings and user-safe recovery cues are paraphrased; generic restart/service rows remain nonpublishing when they lack standalone value.