Sharp BP-1360M/BP-1250M — 003-760
Sharp 003-760 means the selected scan options are an incompatible combination. The guidance here is specific to BP-1360M/BP-1250M and the Scanning operation.
Error meaning
The selected scan options are an incompatible combination.
This interpretation is tied to the reviewed family/platform and subsystem. Do not reuse the code by itself on another printer family.
Applies to
BP-1360M/BP-1250M
- BP-1360M
- BP-1250M
Common formatting
These are lookup/formatting aliases for this reviewed condition, not separate pages.
- 003-760
What usually causes it
- This code means two or more selected scan features cannot be used together in the current job. It is a configuration conflict inside the scan setup, not a generic scanner hardware failure.
- The exact condition recorded for this code is: The selected scan options are an incompatible combination.
- Return to the scan options and remove one optional feature at a time, starting with the last special option that was enabled. Keep the original, destination, and basic scan mode constant while finding the incompatible pairing.
What to try
Check the condition this code actually names
Review the selected scan options and remove the conflicting feature before retrying.
Isolate the affected part of the workflow
Return to the scan options and remove one optional feature at a time, starting with the last special option that was enabled. Keep the original, destination, and basic scan mode constant while finding the incompatible pairing.
Run a controlled confirmation test
Once the job runs with a simpler option set, add back only the features that are actually needed. This identifies the conflicting combination without clearing saved destinations or changing network credentials.
After each corrective action
Retry the original operation that produced 003-760. If it works, stop there rather than moving into unrelated troubleshooting.
If the code returns
If 003-760 returns after all optional processing is removed, record the remaining color, side, size, resolution, and file-format choices because one of those base settings may still participate in the conflict.
When service may be needed
Avoid service-menu changes or firmware assumptions unless the same simple scan also fails. The first boundary for this code is normal scan-option selection.
Continue with guided troubleshooting
If the printer still is not working after the reviewed checks, carry this verified error context into the guided troubleshooter.
Related information
Verified source
Official Sharp two-model error-code reference. Meanings and user-safe recovery cues are paraphrased; generic restart/service rows remain nonpublishing when they lack standalone value.