Sharp BP-1360M/BP-1250M — 003-780
Sharp 003-780 means the machine could not compress the scanned document. The guidance here is specific to BP-1360M/BP-1250M and the Scanning/data size operation.
Error meaning
The machine could not compress the scanned document.
This interpretation is tied to the reviewed family/platform and subsystem. Do not reuse the code by itself on another printer family.
Applies to
BP-1360M/BP-1250M
- BP-1360M
- BP-1250M
Common formatting
These are lookup/formatting aliases for this reviewed condition, not separate pages.
- 003-780
What usually causes it
- The machine reached a problem while compressing the scanned image. Large pixel counts, demanding color data, or a document that produces unusually large image data can make the compression stage fail even though the scanner can capture the page.
- The exact condition recorded for this code is: The machine could not compress the scanned document.
- Reduce the amount of image data by lowering resolution, scanning fewer pages at once, or using a less demanding color mode when the document allows it. Keep the same destination for the first retest.
What to try
Check the condition this code actually names
Lower resolution or reduce the data size, then retry or split the scan.
Isolate the affected part of the workflow
Reduce the amount of image data by lowering resolution, scanning fewer pages at once, or using a less demanding color mode when the document allows it. Keep the same destination for the first retest.
Run a controlled confirmation test
Try a single representative page after reducing data size. If that page succeeds, split a large document into smaller batches instead of repeatedly submitting the same oversized job.
After each corrective action
Retry the original operation that produced 003-780. If it works, stop there rather than moving into unrelated troubleshooting.
If the code returns
If 003-780 occurs on a simple one-page scan at moderate resolution, note the file format and color mode because the failure is no longer explained by a large document alone.
When service may be needed
Do not open storage or controller assemblies to address a compression failure. Escalate persistent failures that occur on small ordinary scans with the exact settings recorded.
Continue with guided troubleshooting
If the printer still is not working after the reviewed checks, carry this verified error context into the guided troubleshooter.
Related information
Verified source
Official Sharp two-model error-code reference. Meanings and user-safe recovery cues are paraphrased; generic restart/service rows remain nonpublishing when they lack standalone value.