Kyocera · Kyocera Scan to Email error-code platform

Kyocera Scan to Email Error 1105

Kyocera error 1105 is a reviewed Scan to Email/SMTP condition: sMTP is disabled in the device protocol settings. Use this meaning only when the failed operation is the Kyocera Scan to Email workflow.

Error meaning

SMTP is disabled in the device protocol settings.

This meaning is tied to the reviewed family/platform and subsystem below; do not reuse the number by itself on a different printer family or protocol.

Applies to

Kyocera Scan to Email error-code platform

  • ECOSYS MA/M552x multifunction families documented by Kyocera
  • TASKalfa multifunction devices using the reviewed Scan to Email error table

Common formatting

These are formatting/lookup aliases for this reviewed condition, not separate error pages.

  • 1105
  • Kyocera 1105
  • send error 1105
  • scan to email 1105

What usually causes it

  • SMTP is disabled in the device's protocol settings.
  • A configuration reset or policy change may have turned the protocol off.

What to try

Step 1

Open the device's network/protocol settings

Use the normal administrator interface for the Kyocera model.

Step 2

Confirm SMTP is enabled

Enable it only if Scan to Email is an approved function in your environment.

Step 3

Save the setting cleanly

Allow the device to apply/restart networking if the model requires it.

Step 4

Retry the original Scan to Email

Send a small test and confirm code 1105 clears.

After each corrective action

Retry the same operation that produced 1105. If it now works, stop there rather than changing unrelated printer, network, or service settings.

If the code returns

If SMTP is enabled but 1105 remains, confirm that you changed the correct network profile/device and that the setting saved successfully.

When service may be needed

These settings affect network or mail security. If the required server, authentication, or certificate values are managed by your organization, have the administrator make the change rather than guessing.

Continue with guided troubleshooting

If the printer still is not working after the reviewed checks, carry this verified error context into the guided troubleshooter.

Continue with this error

Related information

Verified source

Manufacturer documentation ↗

Official Kyocera Document Solutions Scan to Email error-code overview, updated 2026-06-04; code meaning is scoped to the Scan to Email/SMTP context.

Printer Triage is an independent troubleshooting reference and is not affiliated with Kyocera.